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By default the application defaults to auto-launch upon startup of the computer and is running as an unobtrusive
background process awaiting any incoming message alerts.
If the application is halted for any reason, such as by selecting the Log Out button or having unchecked the
Automatically log me in preference, the following window will be displayed.
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Enter your BusinessWeek Online User name and Password (these are case-sensitive) and click on the Connect button. If your Internet connection uses a proxy that requires authentication (typical in most corporations), check the box and fill in the information under Proxy Settings..
If you do not have a BusinessWeek Online account or forget your ID/password, click on the I Don't Have
an Account button. A new browser window, which contains information about creating or recalling your account, will be displayed.
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If your attempt to Connect fails, you'll likely receive an error indicating your user name or password is not correct.
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If this happens -- after reattempting your log in again being mindful of case sensitivity and password -- select
the I Don't Have an Account button, which will bring up the BusinessWeek Online Alerts account registration Web
page for you to retrieve your lost user name or password.
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Another possible failure at login occurs if your application client cannot connect with the server for some reason.
This is typically caused by either a temporary loss of your Internet connection or your personal firewall software is not allowing communication between the client and server.
After verifying your Internet connection and/or personal firewall rules, please attempt to log in again in a few
minutes.
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Proxy Servers
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Some networks (LANs) or Internet service providers (ISPs) employ proxy servers when connecting to the Internet.
Proxy servers ensure all inbound/outbound Internet traffic go through one or more particular set of machines.
Common proxy server configurations will be automatically identified and set up by the
client application. If your Internet connection relies on a proxy authentication server, however, you'll need to
specify your Proxy User account name and Password after checking the Use proxy authentication
checkbox under Proxy Settings.
If you attempt to launch the client without the necessary proxy authentication values, you will most likely get the following error.
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Another possible failure at login occurs if your application client cannot connect with the server for some reason.
This can be caused by a number of things, including wrong authenticated proxy server settings, a temporary loss to your Internet connection, or your personal firewall software not allowing communication between the client and server.
After verifying your proxy User name / password pair is correct, your Internet connection and personal firewall rules, if you continue to experience this error, please reattempt to log in again in a few minutes.
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